Service Uptime Guarantee in Website Hosting
We guarantee 99.9% service uptime for each website hosting account on our web servers. We use an innovative cloud Internet hosting platform in which every single part of the hosting service is addressed by a separate cluster of servers, thus if one server fails, the remaining ones within the cluster will take over right away. The cloud platform also decreases the overall load tremendously, and so the website hosting service is considerably more stable in comparison with a service where everything runs on just a single machine and your sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will remain online no matter what. Hardware and software firewalls guarantee the adequate operation of your servers in case of DDoS attacks while in the case of any software problem, we have professionals monitoring the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
With our semi-dedicated server packages, you will take advantage of a 99.9% service uptime and you can now just forget about any disruptions you may have experienced with other providers. In contrast to the majority of hosting companies, we do not manage everything on a single hosting server. Instead, every part of the hosting service, including the file storage, emails, databases, CP, statistics, etc., has its own clusters of servers. If one machine fails, the others shall take over, so your sites won't be affected. Additionally we employ a revolutionary load-balancing platform that ensures the optimal performance of both our web servers and the websites accommodated on them. Several independent Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a crew of expert professionals, that's available 24/7, keeps track of the system in case of software issues. Using our Linux semi-dedicated hosting packages, your internet sites will be working no matter what.
Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are set up to prevent any chance of hardware dysfunction and every part has been tested substantially. The safety of your info is ensured by employing enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites will be operating virtually without any disruptions. Our experienced administrators will resolve instantly any software issue that could surface, so even if there is a problem with a different virtual private server account on the physical web server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service given that we can keep our promise and provide you with a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
Our dedicated solutions feature a 99.9% server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test out every single server extensively before we hand it over to the customer and we work with new hardware components to prevent any chance of hardware problems. Any unexpected software troubles will be resolved straight away by our system admins as they keep track of all website hosting servers 24/7. In order to avoid infrastructural issues, our data center in downtown Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your sites are flooded, we can react immediately and filter the excess traffic before it reaches your dedicated server and interrupts the proper functioning of your Internet sites.