A 99.9% Server Uptime
We’ve set up our website hosting platform using reliable hardware and strongly customized software. Our sysadmins have installed a customized version of Security–Enhanced Linux on all our physical servers in order to guarantee optimal protection and reliability. We have installed a number of denial–of–service protection units together with very powerful firewall programs to make sure our network is unassailable and safe.
All our Linux website hosting packages plans offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the guarantee remains the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is vital that you also set up your own network architecture. That’s why we set up a custom internal network in all our datacenters. Relying on top–drawer Juniper routers and switches, our internal network allows for incredibly fast data transfer speeds and is fully redundant.
As a result, you will enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, no matter which web hosting solution you’ve selected.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned money on the line, you cannot feel truly safe. This is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel happy with our web hosting service or if you wish to use an even more robust hosting solution, such as a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – we’ll give you a full refund, without obscure costs or repayment taxes.
24/7 Technical Support
In case you operate a hosting company, your technical support engineers are very important. For this reason, we have meticulously handpicked a highly knowledgeable group of techs, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting plans.
And not only that, we offer a 1–hour response time guarantee. All customer service inquiries are answered in under an hour and our average ticket response time is well under twenty minutes!