Customer Support Channels
A 1–hour Response Guarantee
Offering great quality support prompt is our main priority, so that we support each Linux website hosting packages plan with a one hour ticket answer warranty. The moment you fill in a ticket or drop a message, our customer technical support crew will try their best to offer the most appropriate resolution for your issue and to supply you with assistance in a timely fashion.
A Top–quality Support Service
Our customer assistance service is offered by a team of licensed consultants who are able to react to your issue immediately. You can speak with the technical support staff by starting a help support ticket from your Online Control Panel or by posting us an e–mail. On working days, you can also contact us on the telephone or make use of the online chat service.
An Intuitive Help Section
Music Network USA has included a detailed information base into the Control Panel to enable you to get valuable step–by–step recommendations whenever you want. Each section of the Control Panel has its own contextual support area offering a variety of how–to articles. We have also prepared instructional videos to give you a more effective idea of just how to complete any presented process.